Refund Policy

Refunds may be considered when a paid appointment, lab test or supported service cannot be completed because of provider unavailability, duplicate payment, failed confirmation or another verified operational issue.

Refund eligibility depends on the service type, partner confirmation status, cancellation timing and whether the healthcare service has already been delivered or initiated.

Convenience, coordination or gateway-related charges may be non-refundable once a booking is processed, unless required by law or specifically approved by Quickobook support.

Completed consultations, completed lab collections, delivered reports, medicines already dispatched and hospital services already initiated are generally not eligible for refund.

To request cancellation or refund support, contact Quickobook as early as possible with the booking reference, registered mobile number, patient name and payment details.

Provider-specific cancellation windows may apply. Late cancellations or no-shows may not qualify for refund.

Approved refunds are usually initiated to the original payment method. Bank, card, UPI or wallet settlement timelines may vary based on the payment provider.

If payment was deducted but booking confirmation failed, Quickobook support will verify gateway status before confirming refund or rebooking options.

For refund requests, contact support@quickobook.com or +91 943 520 0024 with your booking and payment information.